Don't miss the latest stories
iPhone X Users Complain Of Irritating ‘Crackling’ Sound From Earpiece Speaker
By Izza Sofia, 13 Nov 2017
An increasing number of iPhone X owners claim to be experiencing so-called “crackling” or ‘buzzing” sounds emanating from the device’s front-facing earpiece speaker at high or max volumes.
Over two dozen users have said they are affected, while similar reports have surfaced on Twitter and Reddit since the iPhone X launched just over a week ago.
On affected devices, the crackling sounds occur with any kind of audio playback, including phone calls, music, videos with sound, alarms, and ringtones. The issue does not appear to be limited to any specific iPhone X configuration or iOS version.
“Love the phone but I was wondering if anyone has had any issues with the speakers slightly sounding a little crackling whenever max volume,” said a user. “Noticeable on certain songs and even my ring tone which was bought from the iTunes Store.”
While the sounds could be the result of distortion, especially since they occur at higher volumes only, several users are convinced that there could be a bigger software or hardware issue affecting the earpiece.
“I listen to a lot of music on the speakers of the iPhone X and I noticed the slight crackle right away,” replied another user. “Since so many of us seem to experience this crackle then my assumption is that it's software related rather than hardware.”
Apple has been replacing affected iPhone X units free of charge, according to customers who contacted the company. Apple also appears to be collecting diagnostic information so that its engineers can investigate the matter, as it routinely does with any potential software or hardware issues.
[via 9 To 5 Mac, opening image via YouTube]
More related news
Also check out these recent news